$100 Amazon.ca Gift Card

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I'm a Participant Level 1 yz1
I'm a Participant Level 1

$100 Amazon.ca Gift Card

Hi,

 

Just saw this promotion regarding the $100 Amazon.ca Gift Card on your website and wonder if I qualify: earlier this year I bought a Samsung Galaxy A5 with a 2-year fido plan. 

 

Thank you!

Accepted Solution

Re: $100 Amazon.ca Gift Card

Hey @yz1

 

Welcome to the Community!

 

This promotion is available to all customers upgrading with certain devices during the Black Friday promotions. It is unfortunately not possible to apply it on an already upgraded line.

 

All customers upgrading with the following devices and plan tiers can benefit from this offer:

  • Samsung A8: Small & Medium
  • Samsung A5: Small
  • LG G6: Small & Medium
  • LG Q6: Small
  • LG Q Stylo +: Small & Medium
  • Huawei P20 Lite: Small

This offer is only available in branded retail locations and on fido.ca.

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I'm a Participant Level 3 msnively
I'm a Participant Level 3

Re: $100 Amazon.ca Gift Card

In December I added a second line with an eligble phone.
I've not recieved the $100 Amazon Gift card either through the mail or via email.

Could someone @ fido look into this please?

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Message 21 of 38
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Re: $100 Amazon.ca Gift Card

Hey @msnively

 

You definitely should have received your gift card by now. What phone model did you order? 



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Message 22 of 38
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I'm a Participant Level 3 msnively
I'm a Participant Level 3

Re: $100 Amazon.ca Gift Card

The Samsung A8.

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Message 23 of 38
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Re: $100 Amazon.ca Gift Card

Thank you for confirming.

 

This offer is only available in branded retail locations and on fido.ca (second line activations are not available online).

 

For the activation of your 2nd line, did you do this in store or you contacted the customer service?

 

 

 

 



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Message 24 of 38
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I'm a Participant Level 3 msnively
I'm a Participant Level 3

Re: $100 Amazon.ca Gift Card

I did it at a wireless DNA dealer location. They had the signage for this deal plastered all over their store. They are an fido exclusive dealer. So it does apply to my activation.

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Message 25 of 38
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Re: $100 Amazon.ca Gift Card

@msnively

 

I agree, it applies in your case.

Let's take a look at your account together to see what's going on.


There's a PM coming your way, talk to you soon.



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Message 26 of 38
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I'm a Participant Level 2 Mhwill22
I'm a Participant Level 2

Re: $100 Amazon.ca Gift Card

Speechless I upgrade my phone January 5 and still didn't received my card . It was there when I order it for my lg 7 one ! So much problem to even get my phone ! Am sure there's gonna be a problem there too and suddenly I won't be eligible! 🤯

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Message 27 of 38
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Re: $100 Amazon.ca Gift Card

Hey @Mhwill22!

 

Welcome to the Community!

 

You are correct that the $100 Amazon.ca gift card offer was available for new activations and hardware upgrades with the LG 7 One between December 13th and January 5th. This would mean that you definitely upgraded while this offer was still ongoing. 

 

This offer was offered for upgrades on in-market Small and Medium tier plans only. Did you upgrade your device with a Small or Medium tier plan?

 

Let us know!



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Message 28 of 38
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Re: $100 Amazon.ca Gift Card

Hey @Mhwill22!

 

Has this been sorted out?

 

If you still need to check which plan tier you are on, you can check out your plan details in the My Account app under the Plan tab.



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I'm a Participant Level 1 littleha
I'm a Participant Level 1

Re: $100 Amazon.ca Gift Card

Hi, I upgraded my plan and a new phone on Dec 29th and have yet to recieve the Amazon gift card. I tried chat last week and the issue is still not rectified and have no info as to why. I upgraded from a BYOP to a 2yr medium plan and a Samsung S8 phone. Any info would be appreciated. 

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