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Worst customer experience on last call

As a loyal customer with FIDO mobile and internet, I made a call on Feb 28, 2021, for an internet issue. After listening for around 20 minutes, a guy answered and suddenly transfer me to the verification team, then asked me to type FIDO account, afte...

carrie0221 by I'm a contributor level 1
  • 3746 Views
  • 9 replies
  • 0 likes

FIDO PREPAID $150 MASTERCARD

I had activated new Fido internet connection on 12/22/2020.I was offered promotional offer of 50% discount for first 12 bill cycles and a $150 pre-paid MC email voucher.I was supposed to receive the email for $150 pre-paid MC email voucher within 2 w...

skrmastdilse by I'm a participant level 2
  • 3083 Views
  • 7 replies
  • 0 likes

Modem upgrade

Is it possible to upgrade from the CGN3AMF ? Over the past 3 or more years I have spent many times on the phone with tech support trying to resolve issues with dropped internet. I have tried everything they have thrown at me, had techs out to try and...

Gerry24 by I'm a contributor level 2
  • 6822 Views
  • 8 replies
  • 0 likes