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Resolved! Home Internet - Cancellation

Hello, I recently opened a new account for my fido internet, and would like to cancel my existing fido internet (currently under another person's name). I've received the new modem from Fido already, but my question is can I continue to use the old m...

kitkat416 by • I'm a participant level 1
  • 7113 Views
  • 2 replies
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Fido Technical Support

On the fido website it shows 24/7 365 days a year support for their Technical Support Phone Number but I am calling on Saturday March 6 at 6 AM from Toronto and it says that there are no agents available due to technical difficulties? If you guys hav...

muban by • I'm a participant level 1
  • 1470 Views
  • 1 replies
  • 0 likes

Home Internet PrePaid MasterCard not received

Hi Fido Community Moderators,   I am a new signup of Fido Home Internet since Nov, 2020.  I am still waiting to receive the promo PrePaid MasterCard.   May I know how long it should take to receive it? I was told that I can choose to receive either a...

ahbo by • I'm a participant level 3
  • 4408 Views
  • 11 replies
  • 0 likes
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