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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 101447 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32839 Views
  • 16 replies
  • 3 likes

Internet

My home internet is not working for about an hour, can anybody help please.

veenaprem by I'm a Participant Level 1
  • 359 Views
  • 2 replies
  • 0 likes

received broken modem

Hi all! New Fido Home Internet customer here. I got a modem yesterday, but it's broken - lights are off when connected, and something making noise inside the box.I have exactly the same modem from Rogers. Could you please add its MAC address and Seri...

8I8I8 by I'm a Participant Level 2
  • 601 Views
  • 2 replies
  • 0 likes

Amazon 150$ gift card

We signed for your internet service in October where we were promised a $150 gift card. It's now December and ! This is ridiculous! Fido is not promising  to their customer. I want my gift card. Its almost 3 month now.

Ashishkumar by I'm a Participant Level 1
  • 274 Views
  • 0 replies
  • 0 likes

Lost equipment

Hi, so I decided I don’t need the Fido internet anymore and cancelled it which went successfully. Though, when I returned my modem they wanted to charge me 262.50 dollars for some cable that I didn’t have??? I don’t remember having it but if I did, w...

Sequoia by I'm a Participant Level 2
  • 2908 Views
  • 8 replies
  • 0 likes