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Fido internet down ... and up ... and down

Since Thursday last, we have been having problems with internet service going up and down or download speed going too low to support zoom calls or video streaming. This tends to come in bursts, for example a 1 hour zoom call was interrupted 6 times, ...

GeraldR by I'm a contributor level 2
  • 3593 Views
  • 10 replies
  • 1 likes

Keyword Filter not working to add multiple entries

Hi All,  When i try to use the router feature of keyword filter it looks like it's not working. I am able to add a keyword and it works, but when I am trying to add the 2nd entry I am getting the message: "keyword can not be null" - and of course it'...

keyword_filter.jpg
SimiD by I'm a participant level 2
  • 6582 Views
  • 16 replies
  • 0 likes

Resolved! $150 Amazon Gift Card

Hello, I set up home internet back in august with the promotion for the $150 amazon gift card and i still have not recieved any emails or instructions on how to obtain the gift card.

jairamp07 by I'm a participant level 1
  • 65891 Views
  • 222 replies
  • 0 likes

Can't register account

I have a mobile account and now I am trying to register an internet account but when I register a new account using a new email. Then it will be said something went wrong, please check back later.How can I  solve it?

Xianglong by I'm a participant level 1
  • 1282 Views
  • 1 replies
  • 0 likes