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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Stuck move order

I called Fido to indicate that I would be moving and wanted to move my services with me. This resulted in what has been termed a "stuck order", something I have read about from countless other posters. In short, I've now spent about 6 hours spread a...

Resolved! Home Internet Technician assistance

Hi Service, IT'S AN URGENT REQUEST. This is VENKATA SATYANARAYANA KALIDINDI Recently, I have had fido home internet connection. But no Interest socket is available in my home to connect modem. I am fully dependent on internet for my daily activit...

Resolved! Order stuck - Account pending, no Internet

It's the famous 'Order is stuck' case. Moving date was October 18. Today is November 4th. No followup no resolution from Fido. No one can help. Month of October was prepaid by me. Refund cannot be done as account is not active as per CSR's. Installat...

Fido modem WPA2 security

Hello, I am getting a message on my phone saying wifi security is weak bc it's WPA2 (now outdated?) and I should increase modem to WPA3. How do I do that? CLC

Resolved! New modem not working

Hey I recently got fido modem to replace bell modem which is connected with dsl. Fido modem doesn't have dsl. I have coax outlet they dont work. i think coax is good . is it because my service is not active or something please help