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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by • Community Manager (Retired)
  • 113630 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by • Community Manager (Retired)
  • 35481 Views
  • 16 replies
  • 3 likes

Resolved! OUTLOOK Setting on my laptop

Hi,I just switched from Teksavvy to Fido. Now I have problems with sending emails via Outlook. I had the same experience with other ISPs as well, until I the time I had the setting such as Outgoing Mil Server (SMTP) and the Port number and etc. Any h...

Panaja by • I'm a participant level 2
  • 1238 Views
  • 4 replies
  • 0 likes

$150 Gift Card

It's now been 3 months and even more, called fido more than 10 times , first they said we have sent you gift card on 19 th of January, I checked my inbox and spam, I got nothing. After that I called they said we have sent and now we have to escalate ...

Gu6 by • I'm a participant level 1
  • 433 Views
  • 1 replies
  • 0 likes

Internet not working

When I opened up an internet account with Fido . I was told the technician didn't have to come into my unit to activate it , because it could be done downstairs in the building . I plugged in my box today and nothing , tried calling and nobody decide...

Ksantossara by • I'm a participant level 2
  • 1001 Views
  • 5 replies
  • 0 likes

Resolved! Wifi extender pods

Are the Rogers Ignite wifi extender pods compatible with the Fido modem/router so I can make a mesh wifi network with a single SSID? A friend with Rogers has an extra pod and I'd like to use it with my Fido modem/router

4cal by • I'm a participant level 1
  • 3100 Views
  • 1 replies
  • 0 likes
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