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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 99867 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32413 Views
  • 16 replies
  • 3 likes

Secondary Modem

I would like to know if I can rent or buy a secondary modem for my home internet ... need more coverage inside the house. Thanks 

Melster by I'm a Participant Level 1
  • 360 Views
  • 1 replies
  • 0 likes

Resolved! Moving to new apartment -Fido home internet

Hello. I am moving to new apartment next month and want to keep Fido home internet plan.  I found that I can change home address from Fido account online. The new address is same area, just next a few blocks away. Also, that apartment is providing Ro...

dinggididu by I'm a Participant Level 1
  • 5068 Views
  • 3 replies
  • 1 likes

$250 for not returning the modem

hi there, i called up fido representative in september to cancel my home internet. they cancelled it on the 30th of september, but i was not informed that i need to return the modem within 5 days of cancellation. now today i went to fido store regard...

tben_94 by I'm a Participant Level 2
  • 6059 Views
  • 10 replies
  • 0 likes

How can I transfer the credit balance?

I am still using Fido phone, but I don't use Fido Home Internet anymore. I returned Wifi Modem last month, and I got a credit balance today.I can see it on Home Internet dashboard which I don't use anymore. Can I transfer the credit balance to Fido P...

sehui by I'm a Contributor Level 2
  • 575 Views
  • 1 replies
  • 0 likes