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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Gift card
Hi All, Fido is making it very difficult for new customers to receive their $150 promo gift card. They just consistently circling their responds from asking you to wait for 7-10 business days and then another 7-10 business when I called and live cha...
Late Modem Return
Hello,I had to return my modem by May 5th, but due to circumstances (moving), I was not able to get my modem until today. I have received the email with the return QR code for Canada post, and I am wondering if the QR code should still work after a m...
FIDO $150 PREPAID MASTERCARD
Hello, I setup my Fido internet services March 26th, 2021 and applied for my prepaid Mastercard on March 27th, 2021. I have followed up with Helloworld on May 08th, May 24th, and June 08th 2021. I keep getting the same generic answer that they are ...
How to check coaxial input in Basement has internet ?
HI, I live in a basement, the house has fido service availble, which i cheked before buying the connection.There are three coaxial connectors in my living room but i thibk none of the them has internet connection, as the fido modem is not connecting....
How do you reset the modem's password?
In the admin setting of the internet modem I forgot my password, and there is no reset option. How do I fix this?
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