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Resolved! Can't access my internet account

My internet service is not showing up under my account. How do I get it to show up so I can check my usage and pay my bill?   Thank you.     *** Edited for tags and labels ***

ARES_SURF by I'm a participant level 2
  • 14186 Views
  • 21 replies
  • 0 likes

Complaint About Fido Local Store (Pacific Mall Location)

 The agent in the shop is very unprofessional and has a bad attitude. My family took the equipment to cancel the network plan, but the agent rejected it. I am confused because I called fido customer service not long ago, and the customer service repr...

zhxinyun by I'm a participant level 2
  • 1096 Views
  • 2 replies
  • 0 likes

Resolved! Wait for modem shipment

Hi, I've put my oder for 150u on Dec. 28 and haven't received any email. Could anyone help me to check the order status?   Thanks!

shawnwork by I'm a participant level 1
  • 615 Views
  • 1 replies
  • 0 likes

Resolved! Random past due balance on my Fido Internet Account

So I got the standard "your payment is due" email and I logged into my account to pay and for some reason there is a message that says "You have a past due balance that is subject to daily interest charges." even though I pay in full as soon as I get...

Alan2021 by I'm a contributor level 1
  • 6527 Views
  • 22 replies
  • 1 likes