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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 103285 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 33387 Views
  • 16 replies
  • 3 likes

$150 prepaid MasterCard for home internet

I had signed up for home internet back in Dec 2020 and signed up to receive a email with my promised prepaid MasterCard and I'm still waiting. Does anyone else have this issue? Or this was a scan to sign up with fido? So disappointed and I've been a ...

Zaney by I'm a Participant Level 1
  • 367 Views
  • 1 replies
  • 0 likes

Transfer My Home Internet

I moved to a new address and I have made a request to transfer it over since July 30th but nobody seems to be able to help or get me an update. All they keep doing is sending an escalation form which we did 5 times so far but no feedback!Initially, t...

Sam116 by I'm a Participant Level 1
  • 360 Views
  • 1 replies
  • 0 likes

Resolved! relocate cable and modem

Hi,I have just moved in and used Fido home internet. I want to relocate cable and modem which are in my kid's room. Can Fido send technician to come over and help?Thank you