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OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details. Scroll...

Fido XTRA contest winners 2022

Fido XTRA contest winners 2022

For a list of 2021 winners, click here. Fido XTRA’s Earth Week Contest (April 21 -...

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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

Internet customer service

Your customer service for internet is garbage I have called countless times talked to many people regarding the switch over from my internet into my ex boyfriends name and after speaking with about 6 different people you still couldn't get it right. ...

Is this promotion legit?

I recieved a call from (437) 886-3276 offering a good price on home internet from Fido for a small number of loyal customers. Previously Fido always seemed to offer their promotions via text messages. Is this offer legit or is it a scam? Is there a l...

Didn’t reply for 1 hour

I wanted to cancel my hone internet plan.The service person put me on hold for one hour.that is disgusting.

Amazon credit?

Hey When I signed up for my internet package last Sept, I was assured I would be receiving a $100 amazon credit, but that it "would take some time". I never received it and I want it! How do I get it? Thanks, - TR

Internet Outage Service Area

I called technical support and there seems to be a area wide outage for Markham, ETA fix 1-3 hours. Is this affecting anyone else?

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