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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by • Community Manager (Retired)
  • 108469 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by • Community Manager (Retired)
  • 34515 Views
  • 16 replies
  • 3 likes

customer service from Montreal

Dear Fido Home Internet Community, I have with Fido since 2019 and I must thank them for providing affordable quality home internet service.I did have some issues with the internet but later it was later found out that it was my home internet connect...

Narayan7 by • I'm a Participant Level 1
  • 670 Views
  • 2 replies
  • 5 likes

Resolved! Poor customer service

I would like to escalate an issue regarding incorrect charges on my internet bills. To add to that, it took nearly THREE HOURS to correct an issue that should have taken less than 30 minutes. If live chat is unable to address these concerns efficient...

bell_ by • I'm a Participant Level 2
  • 447 Views
  • 2 replies
  • 1 likes
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