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Internet Range - poor speed, full bars?

Hello,   I transferred internet services from my old home to my new one.  My old one was a bit smaller and I had no qualms with service.     In our new house, the internet is connected to the cable in the front room.  Our office is in the back room. ...

larouge by • I'm a contributor level 1
  • 9108 Views
  • 2 replies
  • 0 likes

60 MBPS Student Internet Plan

I recently got the 60 mbps internet plan. My speeds are capping out at 45 mbps. Has anyone been able to get speeds over 55 mbps using the 60mbps plan?   ***Edited to add labels*** 

Euainb by • I'm a participant level 3
  • 14411 Views
  • 10 replies
  • 0 likes

Resolved! Fido Home Internet setup (coax in basement?)

Hi,   I just got my Fido Home Internet package, and want to start connecting. I'm following the directions from the video (https://www.fido.ca/consumer/content/internet-modem-install), and also the quick start guide. However, I want the modem to be i...

floyd2 by • I'm a participant level 2
  • 16885 Views
  • 5 replies
  • 0 likes

Resolved! WiFi Modem

Please provide details specs of the FIDO Wifi Modem that is provided with the services.     ***Edited to add labels***

dupa by • I'm a participant level 1
  • 12132 Views
  • 3 replies
  • 1 likes

Cannot connect to router modem

Hi: I wish to change my wifi password and unable to access the router admin page on 198.162.0.1. The page keeps searching and times out. When conected via ethernet port, there is no access to router admin page.   Please help. CB   ***Edited to add la...

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