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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
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Registered For 60 Student Internet Package, account says my current plan is FIDO INTERNET 30?
I registered for the fido student internet package of 75mbps, with unlimited usage, for $60 a month on monday sept 4th at the Fido store in the Eaton center. But when i checked my account page today it says my current plan is FIDO INTERNET 30? On my ...
Resolved! Account already linked
Hello, I am a bit confused about linking the fido account to an online account (I want to view my bill). I signed up for internet in store 2 weeks ago and they made me a new account. Today I try using the email I provided in store then realized I d...
Resolved! Fido Home Internet - Is it over the 4G/LTE Network?
Just a technical question: Is Fido home inernet provided over the 4G/LTE network or is it DSL based (i.e. requires additional phone/cable service)? Cheers -J ***Edited to add Labels***
Resolved! Hitron CGN3AMF Firmware Update
Rogers is doing a trial of new firmware to resolve known latency issues with Hitron modems. As a Fido customer they will not accept us into the trial. Does Fido have the ability to push out this update if requested? i am concerned with doing voic...
Resolved! Hitron modem firmware update
I've noticed my Hitron CGN3AMF modem is using outdated firmware (version 4.5.8.17). According to this thread Rogers has been pushing newer firmware since the beginning of the year, and at least one Fido customer was able to get the update from Rogers...
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