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Resolved! Can Home Internet Credit be used in Mobile Payment

Hello Fido, I have a home internet credit in my account which is separated from my moblie account.Since I moved to a new place and cancelled the home internet, I wonder if it is possible to use this credit for my moblie bills.And how do I do it?Thank...

AngelDust by I'm a participant level 1
  • 1643 Views
  • 1 replies
  • 0 likes

Resolved! Changing ownership of Fido internet account

Hello, I have a Fido account under my name for the internet of a place that I have moved out from as of now. I would like to retain the account but change the ownership of the internet portion to someone who is living there. It is a student plan but ...

justin13 by I'm a participant level 3
  • 4606 Views
  • 5 replies
  • 0 likes

Continuous intermittent connection

We are new to the Fido internet, and we are so disappointed with the quality of service. Our connection seems to drop out literally every two minutes. All devices simultaneously loose the connection. This is very frustrating. Luckily, we still keep o...

eidmohamed by I'm a participant level 2
  • 2361 Views
  • 3 replies
  • 0 likes

Resolved! High ping!!!!

Ever since there was a service outage in my area a couple days ago I'm getting really high ping and spikes it's really anoyying while I game, I don't know why it's happening and I hope this issue can get resolved 

Adreyan_R-V by I'm a participant level 3
  • 2896 Views
  • 1 replies
  • 0 likes