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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

FidoCaroline by Community Manager (Retired)
  • 98417 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

FidoCaroline by Community Manager (Retired)
  • 32052 Views
  • 16 replies
  • 3 likes

Resolved! Home internet not working

Hi there, I had food internet for about a week. However, starting 3 days ago, the internet starting to having problems. It started with internet going offline, and once I reset or restart the modem, it will be fine. Today, that failed. I have been wi...

Amycui by I'm a Participant Level 2
  • 6815 Views
  • 5 replies
  • 0 likes

Internet Bill

Hello All, I am a new Fido customer with home phone, cell phone, and internet service. When I login to myfido account with my email, I can only find my cell phone service and it does not show the internet service. My question is following: 1.Do I nee...

jnhuang1009 by I'm a Participant Level 3
  • 5283 Views
  • 9 replies
  • 0 likes

Resolved! Have you seen my $50 dollars?

I'm a simple man. I saw a $50 off promo for the internet, and i signed up.:smileyvery-happy: However, when getting some issues resolved via twitter with a Fido's CUST-representative, I asked her if I was going to get $50 off towards my next bill, sin...

GameOfData by I'm a Contributor Level 1
  • 4182 Views
  • 4 replies
  • 0 likes