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internet keeps dropping

internet dropped many times a day, all the LED lights on the modem shut donw then blinks in yellow. called support and changed another modeem but no luck to fix it. please give some suggestions.

John2019 by I'm a participant level 2
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  • 3 replies
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Internet upload speed is so slow.

I recently signed up with Fido Home Internet and right now the upload speed is so slow between 800kpbs to 1.2mbps. I've been having this issue for at least couple of weeks now, is anyone else having this same problem?  

parakayjay by I'm a participant level 1
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  • 7 replies
  • 0 likes