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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

FidoCaroline by Community Manager (Retired)
  • 98878 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

FidoCaroline by Community Manager (Retired)
  • 32119 Views
  • 16 replies
  • 3 likes

Resolved! Home internet, no 5G?????

I have very erratic 5G network on my route, sometimes I even a message "no internet connection", it wasn't like this 3 months ago, what happened???Do I need to go back to Rogers??? ***Edited to add labels***

AJLoreto by I'm a Contributor Level 1
  • 14111 Views
  • 9 replies
  • 0 likes

Resolved! Coverage area

I read Fido internet available in southern Ontario and Ottawa but when I put my address in the availability search window I'm getting a sorry service not available. I'm definitely in Southern Ontario so I'm curious can I get Fido internet? I'm in St ...

Proac by I'm Qualified Level 1
  • 4143 Views
  • 2 replies
  • 0 likes

Internet Range - poor speed, full bars?

Hello, I transferred internet services from my old home to my new one. My old one was a bit smaller and I had no qualms with service. In our new house, the internet is connected to the cable in the front room. Our office is in the back room. Once we ...

larouge by I'm a Contributor Level 1
  • 7107 Views
  • 2 replies
  • 0 likes