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Manual updates on Hitron Modem/Router

Can it be done? We dont have accees to the settings, no Admin log in provided.A fellow from the tech report did it remoelly for me a while back, now I swapped the router and this needs to be done again. Just woindering if I can do it myself instead o...

Felix15 by I'm a participant level 2
  • 2107 Views
  • 3 replies
  • 0 likes

update credit card

first ive tried searching for answers on the forum, all of them says it doesn't work.  i tried to update credit card, but i cant seen to do it. all it shows is 

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thekid_6 by I'm a contributor level 1
  • 889 Views
  • 1 replies
  • 0 likes

home internet drops daily around 2pm

I started working from home and noticed fido Home internet consistently drops all WIFI signals across all mobile devices everyday usually around 2pm. It can take around 30 minutes until the connection establishes again with modem rebooting.  I tried ...

yr1148 by I'm a participant level 3
  • 2782 Views
  • 9 replies
  • 0 likes

Fido has the worst customer care service

I'm using Fido for the last 2 years for my phone and Home Internet for almost 6 months now and It has the worst customer service. I never bothered to call fido whenever they sent me extra charges on my bill. a few months back they sent me close to $1...

Navadiya by I'm a participant level 1
  • 640 Views
  • 1 replies
  • 0 likes