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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 108498 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 34518 Views
  • 16 replies
  • 3 likes

No installation during covid?

Has anyone been able to access professional installation during covid? I just moved into a new house and signed up for the self installation service. However, when I received the modem and looked around the house, I found that there aren't any coaxia...

Tyffle by I'm a Participant Level 2
  • 1159 Views
  • 5 replies
  • 0 likes

Can't complete moving

I'm a home internet costumer and I'm moving in the next two weeks. I've been trying to reach Fido over the phone for two weeks now and costumer service never reaches even for cancelation as I'm fed up of trying to get hold of the service.  Don't know...