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Internet Billing

Hi there, When I set up my home internet over the phone I had a great representative help me out.However, now that it is time to pay the bill, I am not seeing the deal or savings that I was promised.Is there a specific way to resolve this? Additional...

twilliams12 by • I'm a participant level 1
  • 1103 Views
  • 1 replies
  • 0 likes

Speed wifi

On 5G I get my full 75u speed, but on 2.4 I max out about 56u, single strength great, even next to router, no overlapped channels or close by electronics. In 2.4 set up running bgn mixed. Is there a speed limitation on this setup and frequency? What ...

firmware by • I'm a participant level 3
  • 2286 Views
  • 5 replies
  • 0 likes

Question regarding internet coaxial installation.

Hello! Reaching out the the community with hopes someone has had, and been able to resolve, a similiar situation. We've got a condo unit which we rent out which was previously installed with cable at construction and converted to fiber optic after - ...

Brndntd by • I'm a participant level 2
  • 1830 Views
  • 1 replies
  • 0 likes

Resolved! returning equipment

When I cancel internet service, I got email to create my own return label to ship back the modem.  Few days after the request and that modem has shipped out, I got another email from Fido with a new tracking as well as the serial number...  Is it all...

tortoro by • I'm a participant level 1
  • 1520 Views
  • 1 replies
  • 0 likes
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