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Fido Home Internet

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OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details....

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Speed decreasing and price is going up. Need advice

Jello,Am living in Woodbridge, ON. My home internet speed has gradually decreased for the last month. Did every solution i found in the community forums but no use. Moreover, i got an email yesterday that says my discounted plan is expiring. I will h...

Resolved! I returned Fido equipment already

On December 1, 2020 I called fido to cancel my internet service, after the cancellation a return label was issued to me for the equipment to be returned. That same day, I took the equipment to Canada post office for the return. A receipt was given to...

New Fido internet 75 mbps having constant disconnection issues.

I've seen a lot of posts from people having the same issue of random disconnects. Has anyone figure out the solution for this problem? I'm ready to switch to Bell because this internet is so unstable. Log of recent issues (est) Dropped 9:41 pmdrop...

Random short interruptions on my cable internet

It probably happend lots more so I started tracking using syslog and extended pings, my cable internet with Fido would have short interruptions (from about 13 to 20 seconds). It dropped my video conference calls (I had video runing on this faster cab...

Modem return tracking number issue

On Nov 30, I cancelled an internet service. A rep on the phone send me a link in a email to generate a return lable, I followed the link to generate the return lable witch comes with a tracking number. I used this lable and tracking number to ship th...

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