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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Resolved! Use Own Router with Fido Internet?

Fido's new internet service comes with a built-in WiFi Modem. I would like to know if Fido's WiFi modem can be setup to bypass the built-in WiFi feature and a separate router be used instead? That is, I currently have a high-end Linksys (Cisco) route...

Poor Fido internet. getting 30mbps on Fido 150 Mbps plan.

I have fido 150 plan. But most of the time it's between 20 to 30 Mbps. Called the customer care but nobody is picking it for hours, very poor customer service. I rely on internet completely for work. I would need that to be resolved ASAP. Modem model...

Resolved! Slow internet

Hi my internet is very slow

Account Cancelled but unable to return Modem due to COVID19

Hello there, I had recently canceled my Fido Internet Connection, but due to the COVID19 pandemic, I am not able to return the modem and I have to pay the amount of around $268 incl taxes for the modem. So once the self-isolation restrictions are eas...

COAX

Hi, the coax cable provided with the modem is too short, can FIDO send me longer one to allow me to plug the modem ? Thanks

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