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Question regarding internet coaxial installation.

Hello! Reaching out the the community with hopes someone has had, and been able to resolve, a similiar situation. We've got a condo unit which we rent out which was previously installed with cable at construction and converted to fiber optic after - ...

Brndntd by I'm a participant level 2
  • 1393 Views
  • 1 replies
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Resolved! returning equipment

When I cancel internet service, I got email to create my own return label to ship back the modem.  Few days after the request and that modem has shipped out, I got another email from Fido with a new tracking as well as the serial number...  Is it all...

tortoro by I'm a participant level 1
  • 948 Views
  • 1 replies
  • 0 likes

Not getting 150.00 gift card... Fido must not care.

I signed up for the internet promotion that included a 150.00 gift card on October 4th. I NEVER received any email about the gift card.   On November 24 I contacted fido via chat to find out what was happening.   I was told that I should have gotten ...

Canuck2fan by I'm a participant level 1
  • 731 Views
  • 1 replies
  • 0 likes

Contact Office of the president to get issue resolve

I signed up for the internet service with Fido and was promised the promotion $150 gift card. But I never receive the gift card. I contacted customer service 5 times (Oct 2, 2020; Nov 7, 2020, Nov 23, 2020, Dec 1, 2020, Dec 23, 2020). And the answer ...

thangdc01_02 by I'm a participant level 3
  • 675 Views
  • 1 replies
  • 0 likes