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No internet connection on my new Fido modem

I just got my new Fido modem connected everything updated my account online but only the power light , 2.4g light and a blinking home light with an arrow. I have tried rebooting it several times but it's just not connecting to internet 

Silas1 by I'm a participant level 1
  • 1165 Views
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Having a tech issue and need help please!

I'm having an issue signing into my internet, because of 2 problems. 1.) There's a problem with my wireless adapter or access point.  2.) My "Wi-fi" doesn't have a valid IP configuration.  At least thus is what the trouble shooter on my laptop is tel...

KellyM2 by I'm a participant level 1
  • 508 Views
  • 1 replies
  • 0 likes

Internet is not working

Its new years eve and my internet is not working you cant even get ahold because its past business hours was told theres an outage in my stea but nothing says there is and we are still out 4 hours later im about to snap 

Alynnm22 by I'm a participant level 1
  • 697 Views
  • 1 replies
  • 0 likes