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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How can I transfer the credit balance?
I am still using Fido phone, but I don't use Fido Home Internet anymore. I returned Wifi Modem last month, and I got a credit balance today.I can see it on Home Internet dashboard which I don't use anymore. Can I transfer the credit balance to Fido P...
Resolved! Use Own Router with Fido Internet?
Fido's new internet service comes with a built-in WiFi Modem. I would like to know if Fido's WiFi modem can be setup to bypass the built-in WiFi feature and a separate router be used instead? That is, I currently have a high-end Linksys (Cisco) route...
Poor Fido internet. getting 30mbps on Fido 150 Mbps plan.
I have fido 150 plan. But most of the time it's between 20 to 30 Mbps. Called the customer care but nobody is picking it for hours, very poor customer service. I rely on internet completely for work. I would need that to be resolved ASAP. Modem model...
Resolved! Slow internet
Hi my internet is very slow
Account Cancelled but unable to return Modem due to COVID19
Hello there, I had recently canceled my Fido Internet Connection, but due to the COVID19 pandemic, I am not able to return the modem and I have to pay the amount of around $268 incl taxes for the modem. So once the self-isolation restrictions are eas...
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