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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 99759 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32360 Views
  • 16 replies
  • 3 likes

Fido what type of Company are you!!!!

For the past three days I'm trying to contact someone @ Fido with no joy I would like to know what type of Company are you Fido Shame on you and on your Customer services1-888-236-3436 - 5 for a person1-888-481-34361 844 884-6141

My newly installed Fido internet is very slow

Hi Anyone else has the same issue? I installed the internet last week (150M). But it's very unstable, it shows over 120MB speed sometimes, and sometimes almost no speed. And the router is very hot. If this situation lasts, i have to change back to Be...

jz127323 by I'm a Participant Level 2
  • 301 Views
  • 2 replies
  • 0 likes

Horrible customer service

I had a bad experience in fido customer service I ever had. I was calling to technical service on my home Internet due to low internet speed and frequent interupting wifi. The first technician asked me to go 'fast.com' to mesure my home Internet spee...

cha01 by I'm a Participant Level 1
  • 288 Views
  • 1 replies
  • 0 likes

Temporarily Suspend Service

Been trying to get through to Customer Service for the past week to suspend service,  on hold 4 hrs a day with no response, pathetic !

Gordo73 by I'm a Participant Level 1
  • 282 Views
  • 1 replies
  • 0 likes