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Coaxial

Our new Modem doesn't connect to current wiring. Currently connected through phone wire. No coaxial connection. 

John671 by • I'm a participant level 1
  • 530 Views
  • 1 replies
  • 0 likes

Bad first day or what I will expect with Fido internet?

1. I set up my Fido modem as a new 150 Mbps customer 2 days ago. After a great deal of time troubleshooting, I have been unable to successfully get the 5GHz network to work. Both channels show as "on", but even after disabling the 2.4GHz, there was n...

Brodin by • I'm a participant level 2
  • 643 Views
  • 1 replies
  • 0 likes

Resolved! late billing charges disputes

fido shows withdrawals were made on dec.9th and put back dec 10th?my bank statement says otherwise. statement shows there were no withdrawls on the9th or 10th by fido? whats going on?

Rko1 by • I'm a participant level 1
  • 839 Views
  • 1 replies
  • 0 likes

Internet Billing

Hi there, When I set up my home internet over the phone I had a great representative help me out.However, now that it is time to pay the bill, I am not seeing the deal or savings that I was promised.Is there a specific way to resolve this? Additional...

twilliams12 by • I'm a participant level 1
  • 705 Views
  • 1 replies
  • 0 likes

Speed wifi

On 5G I get my full 75u speed, but on 2.4 I max out about 56u, single strength great, even next to router, no overlapped channels or close by electronics. In 2.4 set up running bgn mixed. Is there a speed limitation on this setup and frequency? What ...

firmware by • I'm a participant level 3
  • 1345 Views
  • 5 replies
  • 0 likes
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