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Fido Home Internet

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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Modem received. When will service be activated?

I signed the order at Jan26 and your courrier delivered the box included modem and cords at Jan27 to my address. When will you make connection to the system? Thanks

Home internet not working

I live in Maple, ON. Today since 09:30 there is no home internet. Fido does not return the calls.

Dropping internet 20 times daily

Hi, It's really bad experience that I dropped internet more than 20times a day since 2days ago. I call technical support many times and they told me signal is good. They sent me a new modem but it doesn't work at all. The modem reboot by itself every...

Resolved! YouTube always buffering on multiple devices (using ethernet)

I get a lot of buffering at various times during the day if trying to watch 4k videos (and sometimes even 1080p videos) on either my TV YouTube app or on an Nvidia Shield. Both are connected via ethernet so it's not a bad Wifi connection. I have the ...

Resolved! I paid Interne fee manually, but it was not processed.

I applied for an automatic transfer to the bank when I opened the Internet. I have the contract in question. A few days after signing up, I checked that the Internet payment information was not set on the Fido site. So I set up an automatic bank tran...

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