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Is my DOCSIS WAN reading good?

I connected my laptop directly to modem and modem is in bridge mode. here is what I get, why port 5 shows unsupported? this is Hitron CODA modem, its connected directly to the cable, no splitters in between.the reason I am asking is that my discord s...

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yydmay by I'm a participant level 2
  • 1872 Views
  • 5 replies
  • 0 likes

Billing

Hello just trying to figure out why my first bill  your internet at 37.50 is now 83.24? 

Tapo73 by I'm a participant level 1
  • 674 Views
  • 1 replies
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Modem lost in shipment

Hi, I ordered Fido internet service last week. They shipped the modem the same day and the purolator website shows it was delivered the next day but i never received it. I contacted the support 3 times in last 5 days and they always say that they wil...

SaadAhmed by I'm a participant level 2
  • 1154 Views
  • 3 replies
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I have sent dozens upon dozens of emails.

I have been getting ripped off, i cancelled my services in plenty of emails and you guys havent ended my service. You claim i owe **bleep** near 700$ thats insane i have been trying to cancel since 260$

SirWilliam by I'm a participant level 1
  • 639 Views
  • 1 replies
  • 0 likes

Trouble to setup home internet online account

Try to register online with the home internet account to my email ( used to order it in the store in Nov), it said my email was taken, try to get logged into the email linked account, it is occupied by a cancelled account# used years ago. There's no ...

Hg_2020 by I'm a participant level 1
  • 581 Views
  • 1 replies
  • 0 likes