Fido Home Internet
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Billing

Hello just trying to figure out why my first bill  your internet at 37.50 is now 83.24? 

Tapo73 by I'm a participant level 1
  • 659 Views
  • 1 replies
  • 0 likes

Modem lost in shipment

Hi, I ordered Fido internet service last week. They shipped the modem the same day and the purolator website shows it was delivered the next day but i never received it. I contacted the support 3 times in last 5 days and they always say that they wil...

SaadAhmed by I'm a participant level 2
  • 1088 Views
  • 3 replies
  • 0 likes

I have sent dozens upon dozens of emails.

I have been getting ripped off, i cancelled my services in plenty of emails and you guys havent ended my service. You claim i owe **bleep** near 700$ thats insane i have been trying to cancel since 260$

SirWilliam by I'm a participant level 1
  • 627 Views
  • 1 replies
  • 0 likes

Trouble to setup home internet online account

Try to register online with the home internet account to my email ( used to order it in the store in Nov), it said my email was taken, try to get logged into the email linked account, it is occupied by a cancelled account# used years ago. There's no ...

Hg_2020 by I'm a participant level 1
  • 570 Views
  • 1 replies
  • 0 likes

Resolved! Can't login into CGN3U modem configuration settings page

Hi,I've recently joined Fido Home Internet, received Hitron CGN3U modem and successfully configured WiFi.However I am not able to login into modem configuration settings page (192.168.0.1) using default credential(Login: cusadmin, Password: password)...

MagicS by I'm a participant level 2
  • 4229 Views
  • 6 replies
  • 0 likes