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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by • Community Manager (Retired)
  • 108603 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by • Community Manager (Retired)
  • 34536 Views
  • 16 replies
  • 3 likes

Fido internet cutting out randomly

Ever since I signed up for home internet and received a new modem, the internet cuts in and out randomly. I've seen other posts and tried resetting and restarting the modem and it's still a problem. This was not an issue with my previous service prov...

tym218 by • I'm a Participant Level 1
  • 542 Views
  • 1 replies
  • 0 likes

Home Internet Setup Chaos

I recently purchased home internet from Fido (Thursday) and is having a hard time getting this set up. A technician showed up at my place the day after without an appointment and demanded to go into my unit. I cannot let him into the unit as I was at...

LWChung by • I'm a Participant Level 1
  • 313 Views
  • 1 replies
  • 0 likes

Home Internet Amazon gift card promo

Has anyone actually received their gift card?It has been over 10 weeks since my order date, and switching to Fido internet. I have contacted two customer service agents and both have them have told me I should be receiving it soon, and still no email...

thattangadi by • I'm a Participant Level 2
  • 681 Views
  • 3 replies
  • 0 likes
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