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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Fido Account

I've been a Fido customer (mobile phones) for a while. I have an account on Fido.ca for managing the mobile bill.I've signed up for Fido Internet with the new account number and I want to see this account in my Fido account but I can't find any optio...

Recent Inconsistent Connection Speeds

Been with FIDO last 4 or 5 years. Over the past four days connection speeds have been dropping to 0.8mbps or less. This will last a couple hours, then go back to 90mbps. Shifting back and forth for days now. Modem reset, no effect. I am hardwired to ...

Internet Service Start Date

Just got WiFi modem package, I cannot find the service start date in my fido.ca account or any notice letter in the package box. I cannot find fido customer phone number to ask? Where would I find it? Thanks

dropping internet conn

Having issue with fido internet connection. The connection has been dropping frequently while WFH. Replaced the modem and also my own router per CS suggested but still same issue. Have a tech came out and check and he said everything is fine. Now...

WAN_Connection: ISP's DHCP did not function properly

My router from time to time, momentarily lost the connection to the Modem (hitron CODA-4582). My router log says: WAN_Connection: ISP's DHCP did not function properly. My router is ASUS AC86U. Any idea or is/are there any setting you I try. I ofund ...

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