What happen to my internet order??

[twarpdev]

Order #: 3130328A

Confirmation # : 468429665

No modem has arrvied yet.

So I created the topic here to resolve this, and I was told that the Fido will send the modem.

its been a week, nothing happen.

My current internet is end on Dec. 4th, 2016

What is going on?

***Edited to add labels***

[FidoMaria]

Hi @tawrpdev!

Can you answer our PM? We'll be more than happy to look into this with you.