I just got my Fido Internet and never get it working properly. Some sites are very slow, some devices don't work well and I try a lot of things described here at the forums. Reseting, hard reseting, connecting to the 5G instead of 2.4G but I finally figured out that the problem is on the upload speed.
Some services, like smart assistants, that upload voice data or that posts a lot of data, or websites that waits for some data to be posted, simply weren't working and I got a lot of timeouts.
In order to prove this theory I tested the speed and got theses results:
How can I fix this? Any suggestions?
Solved! Go to Solution.
Sad to see you're experiencing issues with your upload speeds. In this case I would recommend speaking directly with our Fido Home Internet technical support team so they can take a closer look into this with you.
You can reach them through live chat 7 days a week 24hrs right from our contact page here!