cancel
Showing results for 
Search instead for 
Did you mean: 

Poor internet intermittent..

Gerry24
I'm a contributor level 2
I'm a contributor level 2

Months ago I had issues with surfing the net, gaming and streaming, not all the time but frequently enough. I had techs out on quite a few visits, I have had the cable from street to box replaced and the lines inside and out tested, a filter a few connections and a modem replacement and while this did help every I often get connection errors and I'll get kicked off Netflix and gaming can be very frustrating.

That being said can these modems supplied be a issue, the reason I ask is with everyone in my home having at least 3 devices each can these modems be overwhelmed. I have to reboot every day or two and most times it works but sometimes it doesn't. 

I find it so frustrating getting techs out only to here "oh I can't help you, you need a senior tech" or I only have 20 minutes here to troubleshoot.

So the main question is there a better modem available that can handle more traffic assuming my theory is somewhat correct.

(Hitron modem CGN3AMF)

Thank you Gerry

10 REPLIES 10