Parental Controls

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I'm a Participant Level 1 mhzaqout
I'm a Participant Level 1

Parental Controls

Hi there,

Would you be so kind and show me by video how can I schedule time for my kids to access the home internet?

Regards, 

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Re: Parental Controls

Hey @mhzaqout!

 

Although we can't show you by video, I can definitely guide you on how to do this! Smiley 

 

To set up parental controls, you must first access the modem. To do this:

 

Launch a web browser and enter http://192.168.0.1 to access your modem settings:

  • Username: cusadmin (default)
  • Password: password (This is the default - if you used Fido Easy Connect previously the password here will be the same as your Wi-Fi network password.)

From there, on the top, click on the "security" tab as shown below:

 

 

From that tab, you'll be able to access the modem's parental control settings. You can block the internet during certain days or certain times of day and you can also filter out words from being searched Smiley

 

I hope that helps! If you have other questions, let us know!

 

 

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Re: Parental Controls

Hey @mhzaqout!

 

Although we can't show you by video, I can definitely guide you on how to do this! Smiley 

 

To set up parental controls, you must first access the modem. To do this:

 

Launch a web browser and enter http://192.168.0.1 to access your modem settings:

  • Username: cusadmin (default)
  • Password: password (This is the default - if you used Fido Easy Connect previously the password here will be the same as your Wi-Fi network password.)

From there, on the top, click on the "security" tab as shown below:

 

 

From that tab, you'll be able to access the modem's parental control settings. You can block the internet during certain days or certain times of day and you can also filter out words from being searched Smiley

 

I hope that helps! If you have other questions, let us know!

 

 



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I'm a Participant Level 2 Sumz
I'm a Participant Level 2

Re: Parental Controls

Hi,

Thanks for the info

I was able to get through the pages and get to manage devices.

however when i put the manage devices rules and add the devices to 'block listed' it still did not block them.

 

Also when i went to keyword filter and added url www.youtube.com and setup the manage tab, it still keeps opening the youtube.

Can you please help and advice what am i missing.

 

I tried calling the Fido call support and after a long wait the person on other side said that Fido does not offer parental control. Is that correct? This was the only reason i switched.

Please let me know.

 

Thanks,

 

 
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Re: Parental Controls

@Sumz

 

I looked into it with our support team and we were able to confirm that it should work.

 

The reason why it may not be working on your end could be related to the Time Zone that is set by default to London. This would trigger a Time Zone delay.

 

Can you make sure that you have the right Time Zone to see if you get a better result?

 

 



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