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No home internet - Day 3

I'm a participant level 1
I'm a participant level 1

This is day3 and I'm still left without home internet from Fido. I've restarted my modem many times over. How much longer do you need to fix this Fido? It's near impossible to get a hold of customer support over I'm left in the dark completely.  

Location: Don Mills and Steeles, Toronto. 


Community Manager
Community Manager

Hey @sanjeevskartha,


We truly apologize! While the vast majority of customers have had their service restored, we are aware that some customers continue to experience intermittent challenges with their services. Our technical teams are working hard to ensure that the remaining customers are back online as quickly as possible.


If you're still experiencing this, don't hesitate to reach out to our Support