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No 5GHz light on modem

Juul
I'm a Participant Level 2
I'm a Participant Level 2

My admin console says it is there and active, but it is not broadcasting.  2.4 is fine.   It was working before.   I tried a wifi analyzer and it can't see the SSID

 

3 REPLIES 3

FidoKenny
Moderator
Moderator

Hey @Juul

 

You should definitely be getting the 2.4 as well as the 5GHZ

 

Did you try to restart your modem to see if you get the same result? 



Juul
I'm a Participant Level 2
I'm a Participant Level 2

Yes - reboooted many times - enabled and disabled 5Ghz and renamed and no luck.  Stumped 😉

 

Hey @Juul

 

We invite you to contact our Home Internet technical team to 1-888-236-FIDO (3436).