My newly installed Fido internet is very slow

[jz127323]

Hi

Anyone else has the same issue? I installed the internet last week (150M). But it's very unstable, it shows over 120MB speed sometimes, and sometimes almost no speed. And the router is very hot.

If this situation lasts, i have to change back to Bell...

[FidoKenny]

Hey @jz127323

This shouldn't happen with your modem. You had a chance to restart it to see if you get the same result?

[jz127323]

Thank you. I will restart it to see if it works.