Hi, I downloaded the hitron app but it would never connect. Is there a setting I'm missing or a different app I can use?
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We currently have two models, the Hitron CGN3AMF and the Hitron CODA-4582U.
The easiest way to differentiate one from the other is the shape, the CGN3AMF is a square and the CODA-4582U is oval
You should also be able to find the model on the back of the modem.
Hope that helps!
The path differs a bit depending of the model you have, still you should be able to find easily the option to see the firmware version on your modem.
You would need to connect your device to your Wi-Fi modem with an Ethernet cable or wirelessly if you are already connected on the Wi-Fi.
Then open a web browser and key in 192.168.0.1 in the address bar and press ENTER.
Enter the following default settings to access the modem settings and select LOGIN:
Password: password (or your current Wi-Fi password)
Select Status from the menu and you should find the firmware version installed on your modem
Also, have you tried to reach out to the developers of the application? You can find their contact info on Google Play!