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Fido Modem very slow

gerardbaron
I'm a participant level 2
I'm a participant level 2

I just received my Fido modem, and sign for 60Mb internet.

After a speed test (10:00pm), I get only 12.5 Mb.

On the Fido modem the WIFI is OFF

Network cable on port 1on Fido Modem and to my home router. This setup is working fine, except the internet is very slow.

I also test the speed with a computer attached directly to the modem on Port 1. Speed is also slow 12.5 Mb.

What do you suggest?

 

***Edited to add labels***

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