Hi,
So I bought the Fido 150 Mbps unlimited home internet like 2 weeks ago, and I've been having slowness and sometimes signal drops. Fast.com, Speedtest showed speeds of below 50 Mbps and sometimes below 10 Mbps.
The modem is fixed in the other room and using WIFI to connect a Laptop, 2 Phones, Smart TV and a Google Nest Mini. Do not have a Ethernet connector in Laptop to check wired speed.
Followed up several times with Customer Care and Technical but still same issue,
1. Changed the modem - No change in speed
2. WIFI optimized by Fido Technical - No change in speed
3. Technician visited and changed the connectors outside - No change in speed
4. Connected to 2.4G & 5G signals - No change in speed
Does connecting through WIFI affect the speed so much? Has anyone had such issue? What should be done about this?
