Fido Home Internet Firmware Trial

Reply
Community Manager
Community Manager

Fido Home Internet Firmware Trial

Hey Community,

 

As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF)!

 

UPDATE 12/20/2018

The firmware that was offered as a trial is being pushed to production, so in other words, everyone should be on either 2.0.10.36T6 (CODA) or 4.5.8.39T6 (AMF). Feel free to send over your info and we'll push the new trial firmware to your modem in/when available.

 

The new firmware includes the following features and enhancements:

  • IPv6 enabled by default
  • Security enhancements
  • Fix to preserve LAN connectivity in case of HFC outage or loss of signal
  • Addition of Wi-Fi Survey functionality
  • Improved stability of WPS function
  • Improved Wi-Fi performance
  • Various minor GUI changes and improvements

 

If you’re interested in participating, all you have to do is send a private message to @FidoSolutions with the subject line “Fido Home Internet Wi-Fi Modem Firmware Trial”. A member of the Community Crew will contact you with further instructions.

 

   

It’s the first time we do something like this, so this is pretty exciting! Once you've received the new firmware, please provide your feedback directly in the feedback thread created for this. We’re really looking forward to hearing what you think of the new firmware!

 

If you have any questions, feel free to post them below. Smiley Happy

 

***Please note - you need to have an account on Fido.ca and be a registered member of the Fido Community in order to participate. To register to the Community, click here.***

 

Thanks for your continued feedback and support!

 

-FidoCaroline



Accepted Solution

Re: Fido Home Internet Firmware Trial

Hey @dabeecro,

 

At this time the trial has ended. The firmware we were testing is being pushed to all customers as it's now becoming the in-market firmware! 

 

Keep an eye on the Community for news and updates on the Firmware Trial Smiley

View solution in context
Flag this to a Moderator
Message 1 of 15
14,654 Views
I'm a Participant Level 2 Richardlewis32
I'm a Participant Level 2

Re: Fido Home Internet Firmware Trial

How do I send a private message to @FidoSolutions

Flag this to a Moderator
Message 2 of 15
12,551 Views
Moderator
Moderator

Re: Fido Home Internet Firmware Trial

Hey @Richardlewis32

 

From the *search bar * in the Community, you can simply put in FidoSolutions

 

From there, you will have the options to check the **posts or users**.. You can click on USERS

 

From there, you will find the FidoSolutions profile and you will have the option to send a Private Message.


Can you try that on your end and let me know if everything works?



Flag this to a Moderator
Message 3 of 15
12,544 Views
I'm a Participant Level 2 Shawn05p
I'm a Participant Level 2

Re: Fido Home Internet Firmware Trial

I'm willing to try it!!!!

Flag this to a Moderator
Message 4 of 15
12,022 Views
Moderator
Moderator

Re: Fido Home Internet Firmware Trial

Awesome @Shawn05p! I'll send you a PM to get you all set up Smiley

 



Flag this to a Moderator
Message 5 of 15
12,021 Views
I'm a Participant Level 1 ambermclean78
I'm a Participant Level 1

Re: Fido Home Internet Firmware Trial

Looking to try this.  I'm desperate to get my internet working well.  It started with the 5G flashing in and out and now the 2G is doing it as well...I have so much running on wifi in my home, this has been endlessly frustrating for me.  Hoping this will fix it. 

Flag this to a Moderator
Message 6 of 15
9,816 Views
Moderator
Moderator

Re: Fido Home Internet Firmware Trial

Hey @ambermclean78

 

Welcome to the Community!

 

If you're looking to try this you can send us a private message on here with the subject mentioned Smiley

 

We'll check that out with you with pleasure



Flag this to a Moderator
Message 7 of 15
9,797 Views
I'm Helpful Level 1
I'm Helpful Level 1

Re: Fido Home Internet Firmware Trial

Hello Fido team.

 

I picked up my replacement modem today, the CODA model.  Current software version is 2.0.10.34T6. I would like to get the latest update installed since it includes the Intel traffic management patch.  If someone could message me that would be greatly appreciated.

 

Cheers.

Flag this to a Moderator
Message 8 of 15
8,746 Views
Former Moderator FidoPamela
Former Moderator

Re: Fido Home Internet Firmware Trial

Hey @Krispychik3n!

 

We replied to you in PM Smiley 



Flag this to a Moderator
Message 9 of 15
8,737 Views
I'm Helpful Level 1
I'm Helpful Level 1

Re: Fido Home Internet Firmware Trial

Hi @FidoPamela. Thanks for replying regarding my drop out issues. Could you hook me up with the latest firmware patch for my new modem :Smiley:. Thanks!

Flag this to a Moderator
Message 10 of 15
8,734 Views
Moderator
Moderator

Re: Fido Home Internet Firmware Trial

Hey @Krispychik3n

 

Thanks for your interest in the trial.  I'll send you a PM so we can look into it!

 

Talk to you soon Smiley



Flag this to a Moderator
Message 11 of 15
5,486 Views
I'm a Participant Level 3 Adreyan_R-V
I'm a Participant Level 3

Re: Fido Home Internet Firmware Trial

How long does it take for the solution's to respond because I'm trying to get this update as soon as possible

 

Flag this to a Moderator
Message 12 of 15
5,275 Views
Moderator
Moderator

Re: Fido Home Internet Firmware Trial

Hey @Adreyan_R-V

 

Welcome to the community :),

 

I see that you've already reached out to us in PM to sign up to the trial. We've provided all the details and are awaiting your reply so we can proceed.

 

Talk to you there!



Flag this to a Moderator
Message 13 of 15
5,256 Views
I'm a Participant Level 2 dabeecro
I'm a Participant Level 2

Re: Fido Home Internet Firmware Trial

Hi Caroline!

Thank you so much for this info.

I've sent a request to Fidosolutionsn for the push.

If you could please let me know if any more action is required and when the push has been completed?

Thanks so much!

Douglas

Flag this to a Moderator
Message 14 of 15
4,207 Views
Highlighted
Moderator (inactive) FidoThomas
Moderator (inactive)
Solution

Re: Fido Home Internet Firmware Trial

Hey @dabeecro,

 

At this time the trial has ended. The firmware we were testing is being pushed to all customers as it's now becoming the in-market firmware! 

 

Keep an eye on the Community for news and updates on the Firmware Trial Smiley



Flag this to a Moderator
Message 15 of 15
4,189 Views