We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.
This thread will be used for your feedback regarding the firmware. We've invited some folks from the Network team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thanks for your continued feedback and support!
-- List of Changes --
184.108.40.206T4 (March 28, 2018)
Can you provide some additional info on the old router you have? It is possible that there is an interoperability issue between the two devices but will need more info before we can confirm that is the issue.
My modem was updated with the 220.127.116.11T5 firmware yesteday midnight. From the log, it showed the firmware started to download at 11:51pm. It took about 8 minutes and then rebooted at midnight. I lost internet connection for about 3-4 minutes and that's it. So far so good. Thank you.
Welcome to the Community
I'm not sure what you're referring to here, would it be possible to give us more info? Is that information you got through your VPN provider?
Also, are you using an additional router with the Hitron CGN3AMF Fido Wi-Fi Modem?
Let me know!