FEEDBACK THREAD - Fido Home Internet Firmware Trial

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Community Manager
Community Manager

FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,

 

We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.

 

This thread will be used for your feedback regarding the firmware. We've invited some folks from the Network team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.

 

Thanks for your continued feedback and support! Smiley

 

-FidoCaroline

 

 

-- List of Changes --

The following list will be updated periodically
 
Models: CGN3AMF
Current production firmware: 4.5.8.17 and 4.5.8.22
Current trial firmware: 4.5.8.38T4
 
Version history
  • 4.5.8.33 (Changes from current production release)
    • Fix: Port forwarding on TCP/22 and TCP/23
    • Fix: Some MAC addresses can't be associated to a DHCP reservation
    • Improvement: Language selection in Guest WiFi Login
    • Improvement: ICMP Latency
    • Improvement: TCP Latency (Intel SDK 4.5.7.60)
    • Improvement: UDP Latency
    • Improvement: Gateway operating mode (IPv4/IPv6/Dual-Stack)
    • Improvement: Various GUI changes
    • Improvement: Handling on Bonjour and Chromecast devices
    • Add: IPv6 Firewall with per service/host control
    • Add: MoCA support
    • Add: WiFi Site Survey

 

  • 4.5.8.35 (September 8, 2017)
    • Fix: UPnP fix for XBOX
    • Fix: IPv6 Firewall handling of large packets
    • Fix: IPv6 RA interval default to min 198 and max 600
    • Fix: Possible automatic factory reset when changing LAN IP
    • Add: Support of 5G channel 165

 

  • 4.5.8.35T2 (November 10, 2017)
    • Minor management change, no customer visible change
    • *** This software displays 4.5.8.35 as the version in the GUI ***

 

  • 4.5.8.38T4 (March 28, 2018)

    • Fix: Ongoing stability/performance improvements
    • Intel base firmware update (traffic management improvement)
  • 4.5.8.38T5 (April 13, 2018)
    • Fix: Ongoing stability/performance improvements

 

===============

Model: CODA-4582

Current production firmware: 2.0.10.33T3
Current trial firmware: 2.0.10.34T5
 
Version history
  • 2.0.10.13 (December 13, 2016)
    • Initial release
    • IPv6 disabled

 

  • 2.0.10.14 (December 21, 2016) 
    • Improvement to 5 GHz WiFi
    • Fix to guest network

 

  • 2.0.10.17 (December 23, 2016) 
    • Fix to handle degraded speeds due to external and/or WiFi interference
    • Improvement to 2.4 GHz WiFi
    • Improvement to 5 GHz WiFi
    • IPv6 handling of SLAAC temporary and secure addresses
    • IPv6 ICMP improvement

 

  • 2.0.10.18 (December 23, 2016) 
    • Improvement to LAN switch port autonegociation protocol

 

  • 2.0.10.19 (December 28, 2016) 
    • Minor change to internal management interface (not visible to customers)
    • Update to WiFi interference mitigation fix

 

  • 2.0.10.20 (January 10, 2017) 
    • Improved flow control algorithm (handle wired devices at different speeds)
    • Improve XBOX NAT
    • WinMTR packet loss fix
    • Improve Switch Link Speed autodetection
    • Improvement to connected device list (not final fix)

 

  • 2.0.10.22 (January 24, 2017) 
    • Security fix

 

  • 2.0.10.23 (January 25, 2017) 
    • Fix: Unable to complete Easy Connect when using emojis in SSID or password
    • Fix: Samba and UPnP not working properly on WiFi
    • Fix: ICMP packet loss and WinMTR / PingPlotter reported packet loss
    • Fix: Bridge mode not working on certain 3rd party routers
    • Fix: DMZ host address can't be modified
    • Fix: WPS "cancel" button not working
    • Improvement: Switch setup menu now visible in GUI
    • Improvement: Connected device list contains more accurate data
    • Improvement: Addition on IPv6 specific firewall configuration (not complete)

 

  • 2.0.10.24 (February 16, 2017)  -- Automatic upgrade on boot to this version
    • Tentative Fix: Slowly degrading speed over time
    • Tentative Fix: Latency build up over time

 

  • 2.0.10.26T1 (March 16, 2017) and 2.0.10.26T2 (March 23, 2017)
    • Fix: Gateway reboots randomly when multiple clients are connected
    • Fix: French and special characters not supported in SSID name or password
    • Tentative Fix: Intermitent OFDM channel lock issue
    • Tentative Fix: Missing SC-QAM channels (2.0.10.26T2 only)

 

  • 2.0.10.27 (April 21, 2017) 
    • GUI Option to control eRouter Mode (IPv4, IPv6, Dual-Stack)
    • Fix: Guest Network (some issues still persist)
    • Intel base firmware update (latency improvement)

 

  • 2.0.10.29 (June 15, 2017) 
    • Add: Manual IPv6 DNS override option
    • Add: IPv6 Firewall with per service/host control
    • Add: Initial implementation of MoCA
    • Fix: Wireless encryption GUI
    • Fix: Guest SSID not working
    • Fix: Support for WiFi special characters

 

  • 2.0.10.30 (June 23, 2017)  -- Not being deployed
    • Add: Support for WiFi DFS bands (known issue, channel 144 missing)
    • Add: Support for WiFi band steering
    • Improvement: WiFi speed performance
    • Improvement: MoCA security/privacy settings

 

  • 2.0.10.31 (July 21, 2017)  -- Version 2.0.10.29 + below changes
    • Fix: Support for WiFi DFS channels
    • Add: Option for DFS in GUI
    • Add: Option for band steering in GUI
    • Add: Option for USB in GUI

 

  • 2.0.10.32 (September 8, 2017)
    • Fix: UPnP fix for XBOX
    • Fix: IPv6 Firewall handling of large packets
    • Fix: IPv6 RA interval default to min 198 and max 600

 

  • 2.0.10.33 (October 13, 2017)
    • Fix: Upgrade to PHY firmware (OFDM lock issue)
    • Fix: IPv6 Firewall allowed ICMPv6 types (RFC4890)

 

  • 2.0.10.33T3 (November 9, 2017)
    • Fix: Device reboot issue

 

  • 2.0.10.33T03 (February 9, 2018)
    • Fix: WiFi Connection authentication issues

 

  • 2.0.10.33T11 (March 12, 2018)
    • Fix: WiFi not working (LED's off/ WiFi not Broadcasting / Auto 0)
  • 2.0.10.34T5 (March 28, 2018)
    • Fix: DHCP server stability update (large number of connected devices)
    • Fix: Ongoing stability/performance improvements
    • Intel base firmware update (traffic management improvement
  • 2.0.10.34T6 (April 13, 2018)
    • Fix: Ongoing stability/performance improvements
    • Fix: USB/SMB path updated (notes updated)
  • 2.0.10.35T1 (May 25, 2018)
    • Intel base firmware update (traffic management improvement)
    • Fix: Amazon/IPv6 big packet issue (Files larger than 1GB can not be downloaded from Amazon)


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I'm a Participant Level 3 RafaelSacco
I'm a Participant Level 3

Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

How to update my firmware?

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Moderator
Moderator

Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey @RafaelSacco, we received your PM, I'll send you more details in a moment. 



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Network Architect
Network Architect

Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Thank you all for your ongoing feedback.

With your help we are continuing to identify and fix a number of issues that affect all our customers so I want to thank you all for your help.

 

As part of this ongoing improvement I want to let everyone know that I have new firmware for CODA (2.0.10.34T5) and AMF (4.5.8.38T4) devices

We will be updating the notes at the top of the forum shortly.

 

In the meantime I will be working to roll out the new firmware to everyone over the next few days.

 

As always please let us know of any issues that are experienced.

 

Thank you,

Sergio

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I'm a Participant Level 1 alex1234444
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Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hello! 

 

Haven been able to access the internet consistently since the new update on March 28th. The service would come and go randomly. Notably, the light for the icons (Power, Download, Upload, 2.4ghz, 5ghz, Ethernet) are all on even when the service is down. 

 

EDIT: I have an old router that I use as an access point for a few months now. I unplugged it and the internet worked again. Could it be a bug in the new firmware update? 

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I'm a Participant Level 2 Yo_Duh
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Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

There are periodic drops of the connection when streaming video. The auto-recover (restart) function is consistent and the modem comes back up. This autorecover takes longer than a powwer restart (remove the power). This is with the Hitron in router mode (non-bridge). Basically, there seem to be stability issues when there is a constant stream of data as opposed to occasional bursts (browsing).

Also, when in bridge mode, the factory reset (pushing the inset button) does not work properly. I had to call tech support for the factory reset and change to non-bridge mode. This could have been a one-off, but i also attempted a 30/30/30 reset to no avail.

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Network Architect
Network Architect

Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hi @alex1234444

 

Can you provide some additional info on the old router you have? It is possible that there is an interoperability issue between the two devices but will need more info before we can confirm that is the issue.

 

Thanks,
Sergio

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Network Architect
Network Architect

Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hi @Yo_Duh

 

Thank you for the feedback... I am sending this over to our test teams and the vendor to investigate further.

 

 

Thank you,

Sergio

 

 

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I'm a Participant Level 1 jnjj
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Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

There are periodic drops of the connection when streaming video.

I have this problem.

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I'm a Participant Level 2 joserosapt
I'm a Participant Level 2

Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey guys

 

Nothing was pushed here either ... Still on 4.5.8.17 for CGN3AMF

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Community Specialist
Community Specialist

Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey @joserosapt, sorry for the wait. The team has been pretty swamped but they'll get to it soon! Sit tight Smiley



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I'm a Participant Level 2 ultraman88
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Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

My modem was updated with the 4.5.8.38T5 firmware yesteday midnight. From the log, it showed the firmware started to download at 11:51pm. It took about 8 minutes and then rebooted at midnight. I lost internet connection for about 3-4 minutes and that's it. So far so good. Thank you.

 

Cheers

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I'm a Participant Level 2 joserosapt
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Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

What's the changelog for version 4.5.8.38T5?

The last one we have a description for is  4.5.8.38T4

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Community Specialist
Community Specialist

Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial


@joserosapt wrote:

What's the changelog for version 4.5.8.38T5?

The last one we have a description for is  4.5.8.38T4


Hey @joserosapt, just updated it - sorry for the delay!

 

4.5.8.38T5 (April 13, 2018)

  • Fix: Ongoing stability/performance improvements


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I'm a Participant Level 2 athel10
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Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Should we be concerned about the VPNfilter malware affecting our CGN3AMF router?

what can we do to prevent the malware?

 

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Moderator
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Re: FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey @athel10

 

Welcome to the Community Smiley 

 

I'm not sure what you're referring to here, would it be possible to give us more info? Is that information you got through your VPN provider? 

 

Also, are you using an additional router with the Hitron CGN3AMF Fido Wi-Fi Modem?

 

Let me know! 



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