We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.
This thread will be used for your feedback regarding the firmware. We've invited some folks from the Network team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thanks for your continued feedback and support!
-- List of Changes --
184.108.40.206T4 (March 28, 2018)
I noticed an issue with the 35 firmware. I noticed that if I setup a custom DNS server in the router and then I backup the profile and then try to restore it, the custom DNS IP addresses are not restored. I'm not sure if this means that the IP addresses are not stored in the backup or if they aren't restored when the restore is loaded.
I am observing this issue however, some of the devices at home would randomly not able to connect properly to the router. It will appear in the wifi scan list but they will not get a valid ip configuration. The solution for me on this one is rebooting the fido modem/router. This was not an issue before.
I'm waiting for my Trial Firmware for a month!
..."The firmware will be pushed to your modem within 7 business days." - it was December, 10 2017 !
I still have the 220.127.116.11 firmware version.
Are you still offering a firmware update?
Just wanted to update you on this
All updates were pushed out today for anyone who recently requested to be part of the trial
Let us know if you have questions and please share any feedback you may have on the firmware!
how much longer before we would expect the firmware update to be deployed? i m still seeing 18.104.22.168 on my Hitron CGN3AMF . it would reboot or lost connection by itself at least 2-3 times per day in gateway mode. if it is in bridge mode, it would required manual reboot every hour or 30 mins to get the ethernet port alive, which resulting in a very unusable internet experience.
also, knowing this is known issue, any plan to have a default firmware update as opposed to per individual request which is not very efficient.
I'm gad to be able to be part of the trial.
My modem did not loose the 5g connection since almost 2 days now. Before, I was loosing connection and had to reboot my modem 2 or 3 times per day. As a new customer, I was ready to leave Fido... Then I heard about the trial and gave it a try...
I will continue to monitor my connection closely, but for now, everything is working fine... Everyone should benefit of this firmware update!
received updated firmware 22.214.171.124, running modem in bridge mode (gateway function disable) consistently for 2 days without issue, will continue to monitor and provide feedback.
some addtional observation over few weeks of service, when the modem was in gateway mode, it does slow down when it is handling lots of tcp sessions. however, there is no easy way to confirm as it does not have a view to show cpu/mem utilization? would the capability of showing modem hardware performance metrics be availbale in the gui in the future release?
Thank you for the feedback on the firmware, both on the performance and recommendation for future functionality; although there is currently no plan to expose this info to customers I will take it under advisement when reviewing future functionality.
I will have this reviewed both internally and by the vendor to see if we can replicate your experience and may reach out for more information if required.