So for the last week my internet upload speed has gone down from 10mbit to 1mbit. This seems to happen during prime time hours (when everyone is home from work) I tested it in the mornings and it was fine.
I reached out to tech support, they made me reset my modem and then the problem still continued so they said they would escalate it to 2nd level, but I haven't heard back.
anyone else experiencing this?
Here is a sample of speed test i did, all on ethernet as you can see at night its horrible, mornings its fine.
Solved! Go to Solution.
06-14-2018 01:59 PM
So tech came yesterday around 5:30pm, but by miracle the internet was back to normal. He anways wen't and replaced all the connectors on the cable and left.
So as of yesterday i'm getting 10/up without any issues.
thanks to whoever fixed it.