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Resolved: Agent failed to cancel my home internet

Resolved: Ali from Rogers in Moncton was able to confirm my cancellation and check on the status and updated me.Called Fido support a day prior and was connected to someone that was able to cancel my home internet. After being bombarded with question...

Paulkkim by • I'm a participant level 1
  • 105 Views
  • 1 replies
  • 0 likes

Modem return

Hi, I need help with returning the modem. I was suppose to receive a return ID number through email on December last year, and I have called the Fido customer service twice but haven't received it until now. Could I just get a return ID through this ...

Macliang by • I'm a participant level 1
  • 44 Views
  • 0 replies
  • 0 likes

Why am I now being billed by Fido and Roger’s??

Last month, I received a notice from Fido saying I had to turn in my modem and Rogers was taking over my Internet account. I returned my modem and picked up a Rogers modem. I was then billed at the end of last month by Fido and now I am being billed ...

BryanMin by • I'm a contributor level 2
  • 110 Views
  • 1 replies
  • 0 likes
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