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CGN3AMF Router Wired Connection is slower than wireless connection.

stephenp
I'm a participant level 2
I'm a participant level 2

Hello, 

 

Recently I've noticed that my wired connection to my modem has been giving me constant lag issues. I usually get speeds of about 90 - 100 Mbps down and 14 Mbps up but I'm now getting 20 Mbps down and 7 Mbps up on the wired connection while the speeds remain the same on the wireless connection. I've tried factory resetting the modem, using different RJ45 Cat6 cables, switching through all the ports and testing on multiple devices but it always seems the wired is slower than the wireless connection.

 

Any help on this issue will be greatly appreciated. 

 

Thanks.

2 REPLIES 2

stephenp
I'm a participant level 2
I'm a participant level 2

I found a solution. Exchanging the Modem for a new one resolved all of the issues.

FidoVanessa
Moderator
Moderator

Hey @stephenp!

 

To ensure that we get this resolved for you, I will need to ask you a few quick questions.

 

Are you using a router or just the modem? For how long do you have your modem?

 

Let us know and we'll see what can be done from there. Smiley