Help

Welcome to the Community!

This is THE place to find answers, ask questions and share advice.

Sign in or register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
602K Members
568 Online
21.2K Posts

Activity in Fido Community

New post

Re: To enter code I need full keyboard

Thanks for the update @melst!   We don't offer any support for third-party apps though. I would suggest you contact the app owner for support. You can call or email them via the link here.   I hope that helps!

Re: Changing esim Without SMS access?

Hello SeriousFun,   Welcome to the community!     Sorry to hear of your situation. As mentioned by Kapable-K, you would generally have to go to a store to verify your identity. That said, it has been possible to verify customers' identity over the ph...

Cawtau by • Senior MVP
  • 25 Views
  • 0 replies
  • 0 likes

Re: ID for phone upgrade

Hello Husseinali3072,   Welcome to the community!     Firslty, you should note that these forums are community-driven and not intended as a venue for customer services. We may not be able to speak to all Fido policies regarding your situaiton.     Th...

Cawtau by • Senior MVP
  • 23 Views
  • 0 replies
  • 0 likes
Load more View all

Latest from our Blog

Introducing the 30-Day US Travel Pass!

Hey Community,   Going away for more than a weekend? Get a 30-day pass to the United States.   We know that depending on where you're travelling, and for how long, your travel connectivity needs might...

2 Comments

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

0 Comments

Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

0 Comments
View all
Copyright © 2025 Khoros, LLC