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FidoStephane
Moderator
Moderator

Hey Community!

 

As some of you may already be aware, there’s a potential Canada Post labour disruption around the corner. If this goes down, paper invoices will not be delivered for the duration of the disruption.

 

What to do now? The solution is simple: Register to online billing! (if you’re not already)

 

Here are the advantages to online billing:

 

  • Ability to download, print and save a PDF version of bills.
  • No need to rely on Canada Post
  • Access up to 18 months of bill history.
  • Ability to see full usage details, including a breakdown of charges
  • Ability to download bill details to a spreadsheet to further analyze usage
  • Ability to manage your account and make online payments.
  • Monthly email from Fido when the online bill is ready to let you know your balance.  We even include a link to view your bill
  • Increased level of coolness

 

Eager to register? Here’s how:

 

1- Go to fido.ca and register or log-in to My Account.

 

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2- Under the Profile section, click on the pencil beside Billing Type.

 

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3- Select Online.

 

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4- Click Save.

 

5- Enjoy the awesomeness of online billing

 

And for those who send in their payments by mail, you might want to check out the other payment options available to you Wink

 

When the labour disruption is over, you will continue to receive an email notification every month when your bill is ready so that you can choose to view, download and print at any time.  If you’d rather start receiving a paper bill in the mail again, there is no need to contact us: we will send you an email with a simple link for you to click on to let us know.

 

If you have any questions, don’t hesitate to drop us a comment

 

-FidoStephane

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