Listen to tracks offline with Spotify Premium

Listen to tracks offline with Spotify Premium

FidoStephen
Community Manager
8759 Views
9 Comments

 

Hey Community!

 

Now introducing… Tips & Tricks! We’ll be writing posts to share interesting and helpful tips and tricks with everyone. So, why not start with one that we’ve all been using over here!

 

Going underground? Want to save your data? No worries, you can still have your awesome playlist on repeat. That’s right; take your tracks offline with Spotify Premium!

 

All you need to do is follow these simple steps:
 

1. Save your favourite songs by tapping on  the + sign or follow your favourite playlists

2. Slide the toggle to  download them.

 

To be sure that you are listening in Offline mode:

 

1. From "Your Library", tap the settings icon on the top right.

2. Under Playback, you can enable Offline mode.

 

Download_offline_mode.png  Offline_mode.png

 

Now you have access to the songs & playlists you have downloaded!

 

So, are you enjoying it so far? We sure are!

 

FidoStephen

 

Comments
Kieren
I'm a Participant Level 3
I'm a Participant Level 3

This is all very good in theory but doesn't work in practice!

 

Over time I'm randomly losing tracks I have downloaded and need to re-download them.  After multiple emails with Spotify about this, they've disowned the problem and are blaming the phone manufacturer.  The phone manufacturer only suggested a factory reset of the phone which didn't solve it.  So I'm stuck with a Pulse plan which doesn't really work and nobody is going to do anything to fix it.

KAPABLE-K
MVP MVP
MVP

Yea I see a lot of complains about that, what phone do you use?

Kieren
I'm a Participant Level 3
I'm a Participant Level 3
It's an LG G3.
FidoAmanda
Former Moderator
Former Moderator

Hey Kieren!

 

Welcome to the Community!

 

Does the same thing happen with any tracks that you have downloaded on any other devices?

 

Let us know!

Kieren
I'm a Participant Level 3
I'm a Participant Level 3

Hi Amanda,

 

I'm only using Spotify on my mobile; I'm not using it on any other devices or my PC.

 

KAPABLE-K
MVP MVP
MVP

Unfortunately I don't see a fix or an explanation why it happens and it looks like the problem has been happening for years.

FidoAmanda
Former Moderator
Former Moderator

Does this only happen with certain songs or all your downloaded music?

 

One thing you can try, to rule out your phone as the cause, would be to test out the app on another device.

Kieren
I'm a Participant Level 3
I'm a Participant Level 3
This can happen with any song, it won't always be the same ones that go missing. I don't have another similar device to test. Looking at the Spotify forums it doesn't appear to be specific to the G3. The only thing I haven't yet tried is getting Spotify to store its cache on an sd card; the one I currently use isn't big enough.
FidoChristina
Former Moderator
Former Moderator

Hey kieren, 

 

Is there any way you can give it a try on a laptop or desktop to see if you notice the same issue?

 

How often does this seem to happen?