Hey everyone!
Apparently there’s this new phone coming out soon, and we heard that it’s pretty popular. Why not give you all the info on how to reserve a phone using the Fido Reservation System.
Now, reserving a phone doesn’t mean that you’ll get it before everyone else. It means that you won’t have to visit different stores and wait in line to see if they have that specific model you’re looking for. The phone will actually be waiting for you at the store of your choice, and they’ll call you when it’s ready to be picked up.
You’ll be kept up to date with the status of your reservation by receiving email notifications.
Here are the different “statuses”:
An In Progress status does not mean your device has been shipped. It simply means that we are working on processing your order. It is unfortunately not possible to confirm how long your order will remain in this status.
What about this $40 reservation fee? Will it be returned to me? Yes. You will get a credit of $40 (+ taxes) for the reservation fee on your account if you reserved as an existing customer or to the original credit card if you reserved to activate a new line. Your reservation fee will be credited when:
You can find more info on the reservation system here.
We hope this helps!
-FidoStephen
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