Virtual Assistant

[Dav0777]

The New Virtal Assistant is really Bad, its wrost. I am fido customer from last 4 years but am frustrated toady. If am calling why do I want to get a callback after 2 days. Why you're selling the plans and phones if you can hire some employees for customer service. I goona defiantly change to other carriers. This is terrible to handle customers like that. 

[FidoAnthony]

Hey @Dav0777 

We would hate to see you go. I'm sorry to hear about your recent struggles with finding help with our customer service team. Rest assured we care and are available to assist all our customers.

Did you get assistance finally for your request? If you're still looking for help, you can try reaching us again via live chat or by calling our customer service line here