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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Thread for reporting SMS spam
Hello, I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...
eSim Query
Hi there,I'm travelling to Scandinavia this summer for three months and wondering if I should purchase an International eSim plan. I've never purchased one before and not sure how they work. A key item for me is when I log into a website that texts...
Billing issue
Worst services ever.. misguided me by saying, CAN-US calling included in my plan and then charges me $45 for that in my bill
Feedback
Worst services ever.. misguided me by saying, noCAN-US calling included in my plan and then charges me $45 for that in my bill.
Exclusive offer permanent or limited term
I see exclusive offer on my account but when I tried to change to this plan, it doesn't have any details as whether it's permanent/ongoing or for a limited time like 12 months. I chatted with Fido live agent but agent wasn't able to see offer on my a...
Customer service
I have been a Fido customer for more then 15 years and I have never felt so neglected and ignored by agents ! Buyers beware, if yo're looking for a telecommunication company, please make sure you do extensive research and research. Basic customer se...
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