zte axon phone battery or whatever phone problem

zte axon phone battery or whatever phone problem

zte axon phone battery or whatever phone problem

allan112
I'm a Participant Level 1

zte axon phone battery or whatever phone problem

bought a zte axon phone died on me on the 15th day at 930 pm took phone back as soon as store opened on the next day could not go into store thats closed told me it has to go to repair . Called FIDO they do not want to do anything and i have been with fido a long time really not impressed or happy with the way i have been treated with fido would really like to leave them all together

 

 

 

1 REPLY 1
FidoPierre
Moderator

Hey @allan112!

 

Our satisfaction guarantee is available for the first 15 days following the purchase (with a 30 minutes talk-time condition). However the device is also covered by a manufacturer warranty for a period of 12 months from the date of purchase. 


We definitely wouldn't want to see you leave! I'll send you a PM so we can look into your warranty together. Smiley