why rogers have access to my fido bill

why rogers have access to my fido bill

why rogers have access to my fido bill

SOLVED
Skywalkerblue06
I'm a Contributor Level 2

why rogers have access to my fido bill

Yesterday I did live chat with rogers for my internet but rogers rep pull up my fido account instead of internet account. I though rogers and fido have different system even thou they are fido is sister company.

Accepted Solution

Re: why rogers have access to my fido bill

Solved by Former Moderator FidoRachel

Hey @Skywalkerblue06

 

@KAPABLE-K is right, but I want to assure you there's a limit to what can be viewed on each side. It's possible I see you have services with Rogers, but won't be able to access the account and vice-versa. 

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2 REPLIES 2
KAPABLE-K
MVP

Because Rogers is Fido parent company.



Hey @Skywalkerblue06

 

@KAPABLE-K is right, but I want to assure you there's a limit to what can be viewed on each side. It's possible I see you have services with Rogers, but won't be able to access the account and vice-versa.